Appointments
Automated reminders to effectively reduce patient no-shows.
Clinic software features
One operating system for the clinic day.
HelloClinic keeps front desk work, consultations, patient communication, billing, inventory, reporting, and security in one clear workspace for Hong Kong clinics.
Workflow
Electronic Health Records (EHR)
Securely store complete patient records in the cloud for access anytime, freeing up physical space.
Equipment Scheduling
Manage and schedule clinic resources within the system to avoid resource conflicts.
Consultations
A single, unified interface for consultations, integrating records, prescriptions, and tests.
Billing & Checkout
Automatically integrates consultation fees and stock to generate invoices in one click.
Queue Management
Maintain an orderly waiting area and enhance the patient experience.
Internal Notifications
Ensure seamless communication and boost team collaboration.
Label Printing
Quickly print professional labels for medication, patient files, and documents.
Letter Templates
Quickly generate professional referral letters and sick notes with built-in templates to save valuable time.
Document & Report Management
Upload and review patient lab reports to build a comprehensive digital health record.
Clinical Tools
AI Diagnostic Support
Enhance diagnostic accuracy and consultation efficiency.
AI Prescription Safety Check
Provides safety recommendations based on medications to minimize prescription errors.
Customizable SOAP Notes
Flexible formats that adapt to the clinical needs of different specialties.
Diagnostic History
Instantly access a patient's complete consultation history.
Prescriptions & Orders
Easily issue prescriptions and clinical orders.
Lab Tests & Investigations
Order and track necessary lab tests and medical services.
Patient Overview
Get a 360-degree view of your patient's health information.
Patient Engagement & Marketing
WhatsApp Integration
Use WhatsApp to confirm, query, or reschedule appointments.
Email Communication
Send practice announcements, health advice, or e-invoices to maintain strong patient relationships.
SMS Messaging
Send instant alerts and appointment confirmations, ensuring high-efficiency, high-reach delivery.
Patient Timeline
Track patient interactions to identify patients who need follow-up.
Operations & Finance
Stock & Inventory Management
Track stock levels, get automated reorder alerts, and precisely control your practice's operational costs.
Lab Service Management
Manage outsourced lab services and fees, with seamless integration into patient records and billing.
Reports & Analytics
Transform operational data into visual charts to gain insights and optimise your decision-making.
System & Security
Permissions Management
Define user roles and permissions for clinicians, nurses, and administrative staff.
Customisation
Highly customisable to perfectly fit your practice's unique workflow.
Cloud Deployment & Security
With bank-grade encryption and automated backups, your practice data is always secure.
Coming Soon
eHealth integration (Coming soon)
Prepare for connected electronic health record workflows that reduce duplicate data entry.
Medical Certificate E-signature (Coming Soon)
Digitally sign and manage sick leave certificates from the consultation workflow.
Membership Cards: top-ups and treatment packages (Coming Soon)
Support prepaid balances and treatment package purchases for recurring patient services.