Basic brings clinic management, AI assistance and WhatsApp patient communication into one subscription. All features are included, with 10,000 files per doctor.
Your subscription includes these allowances. Add storage or credits as your clinic grows.
Support Staff Accounts
2 per doctor
Included Clinic
1 clinic
File Storage (Items)
10,000 per doctor
Monthly Credits
300 per doctor
Credit Features
AI consultation, email and WhatsApp credit features are included. Each use consumes credits from your monthly allowance.
Credit Features
Consumption
AI Consultation Assistant
1 Credit
AI Email Translation/Drafting
1 Credit
AI WhatsApp Assistant
1 Credit
Email Broadcast Marketing
1 Credit
Add-Ons
Extend your usage when needed, with the same Basic features.
Add-Ons
Price
Extra File Storage (per 10,000 items)
HK$100 / month
Extra Printed Document Storage (per 10,000 items)
HK$100 / month
Extra Credits (1,000 credits)
HK$150 / long-term
If you need more add-ons, please contact our customer service.
The upload size limit for a single file is 10MB.
"Credits" are primarily used for consumable "Credit Features." Basic includes 300 monthly credits per doctor, and you can purchase more at any time if needed.
Frequently Asked Questions
Does Basic include all features?
Yes. Basic is our only plan and includes all clinic management, AI and WhatsApp features, including appointment reminders, the conversation inbox and broadcast marketing. Each doctor includes 10,000 file storage items and 300 monthly credits. Credit features consume credits, and extra usage can be purchased separately.
What are "Credits" and what are they used for?
"Credits" are primarily used for consumable value-added services. Basic includes 300 monthly credits per doctor, and you can purchase more at any time if needed.
What if my clinic needs more doctors or locations?
Add doctor seats as your team grows. For multi-location operations or special requirements, please "Contact Us" for a tailored solution.
Are there any setup fees or hidden costs?
Our pricing is transparent. Your subscription fee includes the base usage allowance for your plan. Additional storage and credits can be purchased separately at the published prices. Contact us for additional staff accounts. There is no additional initial setup fee.
Will my data be saved after the trial period ends?
If you decide to subscribe to Basic after your 14-day free trial, all data you entered during the trial, including patient records, inventory, etc., will be fully retained for seamless continued use. If you choose not to subscribe, all data, including your login account, will be deleted after the trial period ends.
Is there an upload size limit for files?
Yes. To ensure system stability and performance, the upload size limit for a single file is 10MB. If you need to upload larger files, we recommend using an alternative file system.