This Product Update focuses on the Checkout, printing, Consultation, and medication workflows, making daily operations more consistent, keeping data synchronized more promptly, and improving the safety of inventory and document handling.
1. Unified Checkout workflow
We have reorganized the Checkout detail experience to bring billing, payments, charge items, medications, and laboratory records into one clear and consistent workflow for review and checkout completion.
2. Printing settings now sync across users in the same clinic
When one user updates a printing template or related printing setting, other online users in the same clinic are notified and their data refreshes automatically, reducing the chance of working with an outdated configuration.
3. Fine-grained print template font-size control
Print templates now support base font-size adjustments from 8 to 16 pt in 0.5 pt increments. Headings and other text scale automatically, making it easier to match different paper sizes and printing requirements.
4. Edit and print blank prescription letters
Prescription letters can now be opened, edited, and printed even when no prescription medication has been added, making it easier to prepare custom or supplementary documents.
5. Used medication batches can no longer be deleted
When a drug stock-in batch has already been used for dispensing, HelloClinic prevents the batch from being deleted. This helps protect inventory history from accidental removal.
6. Consultation medications are now editable and clearer to review
Medication details and quantities in Consultation can now be edited. Dispensed items are clearly marked, while completed dispensing items remain protected from inappropriate changes.
7. Patient files are now shown in list view
Patient files are now presented in a list for easier browsing, previewing, opening, renaming, and management. File content is loaded when needed to make everyday file handling more efficient.
Bug fixes
- Fixed WhatsApp Delivered and Read statuses not updating correctly.
- Fixed doctor-facing views not refreshing after an appointment doctor was changed.
- Corrected Consent, Terms of Service, and Privacy Policy links in signup and subscription flows.
- Made the drug stock-in form scrollable when its content is too long.
These are the main highlights of the 2026-08-02 update. This release also includes additional interface, printing, and workflow improvements. Thank you for your continued support and feedback.
For questions about these features or to share a suggestion, contact us on WhatsApp at (852) 3500 7677.
The HelloClinic Team / KAKI TECH LIMITED